Information on online dispute resolution
Information on online dispute resolution in accordance with Art. 14 para. ODR VO
The European Commission offers the possibility for online dispute resolution on one of their powered platforms (so-called "ODR platform"). The OS platform can serve as a focal point for the extra-judicial settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link
http://ec.europa.eu/consumers/odr/.
